Hostling Services

Spot On Mission Statement

The Need

1. Reduced / Eliminated Dock Time: Spot On TMS LLC began as a specialized yard management provider, and quickly saw the industry was in need of more innovative, outside the box thinking with regards to the supply chains for all companies regardless of size or volume. 

2. Operational Integrity: We have also learned that the transportation industry could use more carriers that put their people, their customers, and their service level above profits. We are the solution to both! 

The Mission

Our goal is to be your carrier that once your order is in, you don't have to think about the mechanics of the supply chain because it just happens. We do our part to raise the transportation industry averages in every way, inspiring our team, as well as other companies to do the same. We realize that we are one of nearly a half million choices for your needs, so we aim to be different. Spot On comes with a desire to provide cutting edge solutions to an industry wide issue. We genuinely work to learn our customers' business from the inside out, then pair that with a high level of innovative solutions with integrity, transparency, and communication. Taking time for these important cornerstones enables us to reduce initial mistakes and build a service package catered to the company's individual needs. Then we follow that up with top notch communication throughout, all for a fair rate. 

The Model

Spot On believes in the “First Who, Then What” approach to business, and understands that customers will never love a company unless its employees love it first. We are currently raising culture standards, taking the best care of our people by providing wages that also raise the industry standard, while providing PTO, health benefits, and bonuses. This builds a very strong work family fabric because they know that they are supported and appreciated greatly, thus raising employee morale on a daily basis, creating a culture of kindness and respect from the top down.

Our customer model is simple. After showing our ability to provide exponential supply chain improvements, Spot On will send safe, polite and kind humans to them to haul their freight, and communicate the heck out of everything with the highest integrity. We have redundancy in our equipment, and our drivers to exponentially reduce the equipment issues that cause service failures, thus making it possible to provide the highest level of service. Spot On plans to grow with these core values, with people, product and purpose in mind first, then profits.